What the vPlan AR Free plan includes, how to upgrade to Pro or Business, cancel a subscription, ask for a refund and find your billing history.
The Free plan gives you up to 2 floor plan projects per month, PDF export, basic editor tools, and access to the web editor. LiDAR scanning is included on compatible devices. Your projects sync between the app and the web editor. To unlock unlimited projects, DXF, 3D model and Excel schedule exports, and more, upgrade to Pro or Business.
On mobile, go to Settings → Subscription and tap "Upgrade". Select your plan and billing frequency (monthly or annual — annual saves 20%). Complete the purchase through the App Store. On the web, go to your Account page and choose "Manage Subscription". Changes take effect immediately and are reflected across all your devices.
Subscriptions purchased on mobile are managed through the App Store. Open Settings → [your name] → Subscriptions → vPlan AR → Cancel Subscription. Web subscriptions can be cancelled from your Account page. Your paid features remain active until the end of the current billing period. Cancelling does not delete your projects.
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, find the vPlan AR charge, and submit a refund request. If you have a billing issue not covered by Apple's refund policy, contact our support team at support@vplan.ai and we'll do our best to help.
Your billing history is available through the store you used to subscribe. On iOS, go to Settings → [your name] → Media & Purchases → Purchase History. For invoices needed for business expenses, contact support@vplan.ai with your account email and the billing period.
Email support@vplan.ai or use the contact form; we usually reply within one business day.